Please note: the Press Office numbers given below are to be used by members of the media only.
Unfortunately we do not have access to customer account information so cannot help with customer enquiries.
If you would like to speak to someone in Customer Services, then please ring one of the following numbers;
For broadband, TV and landline enquires:
Existing customers 0845 454 1111 (or 150 free from your Virgin Media landline)
New customers 0800 052 2525
For mobile and mobile broadband enquiries:
Existing customers 0845 600 0789 (or 789 for a maximum of 10p from your Virgin Media mobile)
New customers 0845 650 4500
For all marketing, advertising or sponsorship enquiries, please email details to Lucy Atabey.
If you have a query about Virgin Group, Richard Branson or another Virgin company, please ring the Virgin Management switchboard on 020 7313 2000 or visit www.virgin.com.
If you are looking to get in touch with media contacts for Virgin Media Business, click here.
For all media enquiries, email Virgin Media PR team or call the general press office number at +44 207 909 2225
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Media Relations
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Gareth Mead
Head of Media Relations
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| Emma Hutchinson
Senior Corporate PR Manager
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Joe Thomas
Senior PR Manager
Dana Hashem
Press Executive
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| Ashley Scott
Acting Media Relations Manager
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